Friday, April 2, 2010

April Q&E Kaizen 4/2/2010: Save $10 fee when buying new tires

Before: Tire place charged me a $2.50 fee for tire disposal of four tires

After: I told the manager in the morning that I would take the tires and dispose of them and not to charge me for the disposal.  Indianapolis trash pick-up allows you to put used tires on the curb so there was no reason for that silly fee.  When I picked up the car, I told the guy I was ready to take the old tires but he said don't worry about it and didn't charge me!

Result:  Saved $10.

What have you improved today?

Dan Lafever, Kaizeneer

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