Kaizen and Lean can be used in anything even improving haiku writing! Check out the video about winning this "Help Desk Haiku" contest sponsored by Serena Software...
Here is the explanantion of the contest...
http://www.serena.com/solutions/itsm/help-desk-haiku-contest.html
I challenged myself to use the same kaizen thinking I use at work and home to convince myself that these principles will work in any endeavor. They do!
What have you improved today?
Dan Lafever
Kaizeneer
Tuesday, January 10, 2012
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